Privacy Policy
Torogi Rehab & Physical Therapy (“Torogi,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services.
By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information when you interact with our website, request services, or communicate with us.
Personal Information
Information you voluntarily provide may include:
-
Full name
-
Email address
-
Phone number
-
Mailing address
-
Date of birth
-
Insurance information
-
Appointment details
-
Health or medical information provided through forms or communication
This information may be collected when you:
-
Schedule appointments
-
Submit contact forms
-
Request information about services
-
Communicate with our staff
Automatically Collected Information
When you visit our website, certain information may automatically be collected, including:
-
IP address
-
Browser type
-
Device type
-
Pages visited
-
Time spent on the website
-
Referring website
This information helps us improve website performance and user experience.
How We Use Your Information
We may use the information we collect to:
-
Schedule and manage appointments
-
Provide rehabilitation and therapy services
-
Respond to inquiries and customer service requests
-
Communicate with patients and caregivers
-
Improve our website and services
-
Comply with legal and regulatory requirements
We only collect and use information necessary to deliver quality care and services.
Protection of Health Information
If you become a patient of Torogi Rehab & Physical Therapy, your medical information may be protected under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Medical information collected during treatment is handled in accordance with healthcare privacy standards and is used only for:
-
Treatment
-
Payment processing
-
Healthcare operations
-
Legal or regulatory compliance
Additional privacy practices regarding protected health information may be provided separately through our Notice of Privacy Practices.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share information only in the following situations:
Healthcare Operations
With healthcare providers, therapists, or staff involved in your care.
Service Providers
With trusted third-party vendors that assist with:
-
Website hosting
-
Appointment scheduling
-
payment processing
-
technical support
These providers are required to protect your information.
Legal Requirements
If required by law, regulation, court order, or government request.
Protection and Safety
To protect the safety, rights, or property of our patients, staff, or organization.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve your experience. Cookies may help us:
-
Understand website usage
-
Improve website performance
-
Remember user preferences
You can disable cookies through your browser settings if you prefer.
Data Security
We take reasonable technical and administrative measures to protect your personal information, including:
-
Secure servers
-
Limited access to sensitive data
-
industry-standard security practices
However, no online system can guarantee absolute security.
Third-Party Links
Our website may contain links to external websites or services. Torogi Rehab & Physical Therapy is not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
-
Request access to your personal information
-
Request corrections to inaccurate information
-
Request deletion of certain information
-
Withdraw consent for certain communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through the website.
If you believe a child has submitted personal information, please contact us so we can remove it.
Changes to This Privacy Policy
Torogi Rehab & Physical Therapy may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
We encourage users to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Torogi Rehab & Physical Therapy
Phone: 240-260-3900 Fax: 240-261-5451
Email: leonora.coyoy@torogirehab.com
Address: 6000 C Laurel-Bowie Rd. Bowie, MD 20715